Please fill the reservation form available on each hotel or services.
Try to describe us your special request on the "description" box available on the form
Please recheck your email address before submitting your request.
How long does it take to get the reply ?
We will reply all your request / reservations within one business day or we will let you know should we need longer time to follow up your inquiry.
How to pay the hotel reservation ?
We will need at least two nights deposit to be transferred to our bank account or your credit card details to protect the confirmed reservation.
Your credit card will be used as a guarantee ONLY and will be charged if there is any cancellation within certain period of cancellation policy.
The rest of payment has to be settled upon your arrival in Bali , either cash or by credit card.
The reservation for beyond Bali will be done by S.O.F from your credit card or full prepayment by bank transfer prior to arrival or direct to hotel (based on our confirmation).
A credit card statement form will be sent to you by fax or email attachment.
We do accept cash / travelers cheque / Visa / Master Card
An addtitional bank charge of 3% will be applied for any payment by credit card.
Transaction by credit card can be in USD or converted into local currency.
What does include in the special internet rates ?.
Special internet rates are including 21% government tax and service charges and breakfast
Some hotels may not include breakfast.
Other benefits such as : free pick up, drop to the airport, sightseeing tours, spa treatment or dinner will be referred to our confirmation (depend on length of stay, rates, etc)
How to cancel the reservation ?
Please send us an email to cancel the booking. A cancellation fee may be applied refer to the hote'ls booking policy.
